Privacy Policy for Milonce
Effective Date: July 2026
At Milonce (https://milonce.store), we are committed to protecting the privacy and security of our global customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that you provide directly to us when interacting with our brand. This includes:
- Account & Purchase Information: Name, shipping address, billing address, email address, and phone number when you place an order.
- Payment Information: Payment details are processed securely through our authorized payment gateways (e.g., Skrill / PayPal). Milonce does not store your credit card or bank details on our servers.
- Communication & Social Media: Information you provide when you contact our customer support, subscribe to our newsletter, or interact with us on our official social media channels.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, ship, and deliver your global orders.
- To send order confirmations, tracking details, and updates.
- To provide reliable customer support and respond to your inquiries.
- To send marketing emails or promotional offers (only if you have explicitly opted-in to receive them).
3. Data Sharing and Third Parties
We respect your privacy and never sell, trade, or rent your personal information to third parties. We only share data with trusted partners necessary to run our business:
- Shipping & Courier Services: International carriers (e.g., DHL, FedEx, EMS) to safely deliver your packages.
- Payment Processors: Authorized gateways to process encrypted transactions securely.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience, remember items in your shopping cart, and analyze website traffic to improve our store layout. You can choose to disable cookies through your browser settings, though it may affect some functionalities of the site.
5. International Data Transfers & Security
As a global store shipping from Sri Lanka, your data may be processed internationally. We implement industry-standard security measures (including SSL encryption) to ensure your data is transferred and stored securely.
6. Your Rights
Depending on your location (such as the UK, EU, or US), you have the right to access, correct, or request the deletion of the personal data we hold about you. If you wish to unsubscribe from marketing communications, you can click the “Unsubscribe” link in any email or contact us directly.